Customer Care Specialist

Employment Type:
Permanent
Type of Job:
Medical Sales Representative
Region:
South East England
Salary Description:
Negotiable
Currency:
UK Pound
Posted:
12-Jul-17
Recruiter:
Star Medical
Job Ref:
1705-48

Customer Care Specialist - Harrow

Salary Competitive

Type

Customer Care Specialist vacancy opening within a company that puts the customer first by delivering high levels of customer service to both internal and external customers

The Role

The responsibilities of the Customer Care Specialist are but not limited to:

* Introduce new patients to the business through welcome calls
* Provide a repeat prescription service to customers through retention calls
* Be primary point of contact for all customers
* Promote the company services
* Make sure all database and customers details are kept up to date
* Assist in the follow up of outstanding prescriptions to ensure the delay in customers service is at a minimal
* Assist in monitoring and entering Electronic Prescription System nominations
* Adhoc duties as and when required

The Skills

* Educated to GCSE/O level or higher
* IT literate
* Very organised
* Excellent written and verbal communication skills
* Excellent telephone manner
* Attention to detail
* Ability to multi-task
* Experience of dealing with a variety of customers
* Previous telephone experience
* Previous administration experience
* Previous experience of working in a medical or healthcare environment is desirable but not essential

Apply for this Key Account Manager opportunity now via this website or call Samantha Wise on 01628 581 240!

Star is a full service resourcing and outsourcing company which resources at all levels for pharmaceutical, medical devices and technology, clinical research and healthcare communications companies in the UK and Ireland on a headcount and outsourced basis. If you haven't heard from us within 7 working days of submitting your application, please assume that you haven't been successful on this occasion. We wish you the best of luck with your job search.

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