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Client Operations Manager

Employment Type:
Type of Job:
Sales Management, Business Development, Healthcare Communications
North West England
Salary Description:
UK Pound
Star Medical
Job Ref:

Key responsibilities include:

* Accountable for all deliverables and targets for assigned group of clients
* Managing operational metrics, which ensures that the group is meeting business required goals across all clients
* Acting as a central day-to-day point of contact for assigned clients, develop and maintain a strong relationship with clients
* Developing strategies for relationship management - how to retain and develop new opportunities within existing clients
* Analysing and understanding the client and their business, including future direction, business direction to add value both internally and externally
* Managing warehouse operations and office environment and ensuring that all KPIs are met daily

The ideal candidate will have/be:

* Several years' experience in the pharma or medical device industry (experience in supply chain advantageous)
* Several years' experience in a sales management or operational management role
* Exceptional people management and leadership skills are essential
* Coaching and mentoring experience - managing performance
* Coordination and decision-making
* Able to work independently, capable of handling multiple projects and deadlines simultaneously
* Developing standards and making process improvements

Apply for this Client Operations Manager opportunity now via this website, or call Emma Thomas on 0161 914 7660.

Star is a full service resourcing and outsourcing company which resources at all levels for pharmaceutical, medical devices and technology, clinical research and healthcare communications companies in the UK and Ireland on a headcount and outsourced basis. If you haven't heard from us within 7 working days of submitting your application, please assume that you haven't been successful on this occasion. We wish you the best of luck with your job search.

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