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Customer Service Representative

Employment Type:
Permanent
Type of Job:
Medical Sales Representative
Region:
North West England
Salary Description:
Competitive
Currency:
UK Pound
Posted:
08-Jul-18
Recruiter:
Star Medical
Job Ref:
1806-129

Customer Service Representative opportunity!!!

Our client is currently looking for a Customer Service Representative to join their Customer Service Team based at Exchange Quay Manchester.

The Customer Service Representatives key responsibilities include:

*

To provide excellent Customer Service to key customers in FMCG
*

To manage customer relationships via telephone and other correspondence, including responding to customer enquiries and difficult complaints
*

To provide service and support through SAP CRM and Remedy Database
*

To ensure all transactions meet required standards
*

To liaise with the business on customer relationship management.
*

To assist customers with product issues in the areas of products issues, recalls, returned goods, proof of delivery, freight claims.

Applicants will have/be:

* Good communication and organisational skills
* Experience or working in a in the fast paced customer environment
* Previous SAP, SAP CRM, Remedy Database experience
* Customer facing experience
* Ability to quickly adapt to new systems and processes is essential
* Experience of supply chain and logistics is desirable

Apply now via this website or contact Asha Kacha on 07515 575647.

Star is a full service resourcing and outsourcing company which resources at all levels for pharmaceutical, medical devices and technology, clinical research and healthcare communications companies in the UK and Ireland on a headcount and outsourced basis. If you haven't heard from us within 7 working days of submitting your application, please assume that you haven't been successful on this occasion. We wish you the best of luck with your job search.

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