Customer Service Representative

Employment Type:
Type of Job:
Healthcare Communications
South East England
Salary Description:
UK Pound
Star Medical
Job Ref:

Customer Service Representative

6 Month Contract - PAYE

Our client is a well-respected international healthcare leader with an exciting pipeline of upcoming launches; their people and performance are among the best in the world.

A new role has arisen within the Customer Service Team, focused on SAP order processing

This is an excellent opportunity for someone with a passion for delivering a high level of customer service, to join a very supportive team environment. You will be systems-focused, able to work in a pressurised environment and happy to embrace change in order to learn quickly

Key Responsibilities:

* You will be working within the customer service team managing business to business orders
* Handling and delivering Customer orders through to completion via direct customer interaction
* Query resolution
* Working to set Standard Operating Procedures
* Handling customer issues satisfactorily operating according to local Customer Service policies & procedures
* There will also be an element of analytics to this role as well as complaint handling.

The ideal candidate will have/be:

* At least one year of customer service experience
* Experience with ERP or SAP preferable
* Experience within the pharma industry beneficial yet not essential
* Minimum A-Levels or equivalent
* Excellent attention to detail and accuracy

Apply now via this website or contact Rowena Deswert in the Bath office

Star is a full service resourcing and outsourcing company which resources at all levels for pharmaceutical, medical devices and technology, clinical research and healthcare communications companies in the UK and Ireland on a headcount and outsourced basis. If you haven't heard from us within 7 working days of submitting your application, please assume that you haven't been successful on this occasion. We wish you the best of luck with your job search.

You may return to your current search results by clicking here.

This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings