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Customer Experience Manager - Cardiac Monitoring - UK

Employment Type:
Type of Job:
Business Development
Scotland, Wales, Europe
Salary Description:
Competitive Salary and Bonus
UK Pound
Job Ref:

Customer Experience Manager - Cardiac Monitoring - UK National

Our client is a leading reputable healthcare company focused on the way cardiac diagnostics market and have ambitious growth plans for the next few years.

They are currently seeking an experienced and motivated Customer Experience Manager to join our UK team.

You will be responsible for being a strategic partner with the sales team, implementing solutions that transform pathways for our NHS customers, while providing a better patient, physician, and staff experience. You will work in parallel with our Sales, Operations, Marketing and Clinical teams to influence clinical leadership and establish protocols for consistent improvement in programme delivery within assigned NHS accounts. You will act as a clinical champion for the Service to build trust and expedite the adoption for NHS customers. You will partner closely with all cross-functional teams in UK and in the USA.

A key part of the job will be to develop relationships with key stakeholders and decision makers within NHS accounts to implement clinical excellence programmes, identify challenges with their current cardiac monitoring service and using your existing knowledge, help to influence clinical leadership to implement pathway transformation programmes in ambulatory cardiac monitoring.

The ideal candidate will have a clinical background (Cardiac physiologist ideally) who is highly driven to support a growing business and passionate about finding solutions, as well as some knowledge of Cardiac Arrhythmia Service delivery.

The role comes with a highly competitive financial package and offers the chance to join a major player in their field of Cardiology.

Please apply online or contact CHASE for more details on 0131 553 6644.

Reference Number: 31476

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